Privacy Policy
Masood Suliman Counselling & Psychotherapy
Effective Date: March 20, 2025
Masood Suliman Counselling & Psychotherapy is committed to protecting your privacy and the confidentiality of your personal health information in accordance with Ontario’s Personal Health Information Protection Act (PHIPA) and the College of Registered Psychotherapists of Ontario (CRPO) standards.
What Information We Collect
When you contact us or book a therapy appointment, we may collect the following personal information:
Full name
Email address
Telephone number
Home address (if provided)
Other relevant information required for assessment and treatment
This information is collected solely for the purposes of coordinating care, providing psychotherapy services, and maintaining accurate client records.
How Your Information Is Used
We use your information to:
Book and manage appointments
Send session reminders and confirmations
Respond to inquiries
Maintain secure and confidential clinical records
Communicate with you as needed regarding your care
We do not sell or distribute your personal information. Your information will only be disclosed to third parties with your written consent, or as required by law (e.g., to prevent harm, comply with legal obligations, or respond to a court order).
Confidentiality and Data Security
All records are stored securely in accordance with CRPO and PHIPA guidelines. Reasonable safeguards are in place to protect your personal health information from unauthorized access, disclosure, or misuse.
Confidentiality is maintained in all cases, except where there is a legal or ethical obligation to disclose information, such as when there is risk of harm to yourself or others.
Your Rights
You have the right to:
Access your personal health information
Request corrections to inaccurate information
Withdraw or modify consent (subject to legal limitations)
Ask questions or file a complaint about how your information is handled
Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Masood Suliman Counselling & Psychotherapy
📍 356 MacLaren St., Ottawa, ON K2P 0M6
📧 masood.suliman.rp@gmail.com
📞 (343) 453‑0052
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in practice, regulation, or legislation. The most current version will always be posted on this website.
